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faq

This can be a blog post

  • A) as per face type
  • B) as per power type

No.

You can do so in either of the following three methods:

  • You can enter by selection the power details from the drop-down boxes laid out in a standard spectacle prescription format
  • You can take a picture of your doctor’s / eye care professional’s prescription and upload.
  • You can upload your prescription photo in either PDF, JPEG and PNG format (upto 5MB)
Follow the fields in our prescription page. The format is self explanatory. If you still don’t follow then simply scan or take a picture of the prescription and upload.
Free shipping is provided for every product purchased with visionwgon.com
You will be getting the order within 5-7 working days (Mon-Fri) days from the date of placing order.
The shipping charges are levied per order regardless of the address mentioned in the delivery, transactions, or products purchased.
You will be kept updated with the order status by our consignment partner.
No, we do not deliver on Sundays and Public Holidays
The acceptable modes of payment are Cash on Delivery, Credit Card and Debit Card and Netbanking.
You can visit the checkout page to know order and payment information.
You can return the product for replacement within the 14 days from the date of receiving it

The following conditions must be fulfilled

  • The product should be returned along with the packaging
  • There must be a receipt of payment in the package
  • The product should be undamaged unless received otherwise
No. But, you will be informed prior to the prickup regarding pickup time and date.
Yes we will arrange for the return or provide INR 100 for the centers where we do not arrange return shipment
No. Currently, we do not offer refund on the items under sale.
Yes. But need to fulfill the conditions as mentioned in the answer 3. Also, no refund or exchange is offered for the items purchased under sale.