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Shipping & Returns

Return Policy

The return policy for items purchased on VisionWagon.com stands for 14 days. Having said that, any orders intended for returns must be shipped from your end within the 14 days or else, unfortunately we can’t offer you a refund or exchange under any circumstances. For any items to be eligible for a return, it must be returned in unused condition, just the way it was received by you with original boxes and packaging. Gift cards and vouchers are non-refundable. To accept the return, we would require the receipt (bill) as a proof of purchase. For exchange and returns due to manufacturing defects, the company Visionwagon.com holds all the rights to analyse and decide whether or not it was a genuine defect case before accepting the refund/exchange request.

Also, none of the items under sale will be accepted for return or refund.

The items in below mentioned conditions will be not be accepted for refund or exchange.

- Any item that is not in the original condition, or it is damaged, few of the parts in the item are missing for the reasons that are not due to our error.
- Any item that is returned after the 14 days from the date of receiving.
- Any item that is purchased on sale. Only regular items are refunded or exchanged.

Free Shipping Policy

Delivery in 5-7 Working Days under standard, free shipping provided with every purchase at Visionwagon.com. The company at any cost is not responsible for:
- Delays due to unforeseen circumstances faced by consignment and shipment agency.
- No monetary compensation will be provided for the delays occurred due to the consignment and shipment agency.

Address for return

VisionWagon Pvt Ltd - 3, New Commercial Mills Society, B/H Navrangpura Telephone Exchange,Off CG Road, Navrangpura, Ahmedabad - 380009